FAQs
-
To maintain space, we try to make everything to order - the courier takes 1-2 days, while product also takes 1-2 days.
-
Located in Salisbury, Wiltshire. The workshop is open to the public, to collect and discuss bespoke items, but we don’t have a showroom - just our collection area for couriers and customers.
-
Yes, we do this - get in touch and we can discuss bulk orders and trade discounts.
-
Yes we do, as soon as our items are collected or dropped of at the collection point, we provide you with the tracking information that our couriers provide us.
-
Yes, collection is an option, but please make us aware in good time. The workshop isn’t open for browsing, but can be made ready for items to be collected.
-
Yes, we can engrave our timber at an additional cost, please provide the additional information on the order and we will be in touch.
-
As described above, we reduce the amount of stock we hold to free up space in the work shop, along with variations in some orders such as colour changes or dimension changes, meaning most products are made to order. Production, including drying times, usually takes 1-2 working days, wit the couriers (usually dpd) taking 1-2 working days.